The City of Chicago is committed to ensuring that hardworking Chicagoans can access FREE tax services to file their returns and claim their tax refunds. The City of Chicago works with its nonprofit partner, Ladder Up, to offer free tax help throughout the tax season and at various points in the off-season.
Please note that Ladder Up is now operating Drop-off Tax Services only and will require everyone to have an appointment before entering a location.
Make an appointment to bring your tax documents to a new Drop-Off Tax Assistance site: Click Here to Make an Appointment Today or call (312) 588-6900
Please refer to the “Eligibility and What to Bring” tab at the top of the page to ensure you have all your documents and are eligible for free services. There might be other out-of-scope cases not listed in which Ladder Up cannot provide services. Please visit goladderup.org/TAP for more information.
Note that the IRS tax deadline is May 17, 2021. Please also note that if the Federal and State governments owe you a refund, there is no penalty for filing after the May 17 deadline.• Download 2021 Tax Prep Chicago Flyer (English)