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Closures

2021 Tax Site Closures and Updates

Free Tax Assistance will begin January 25, 2021. Make an Appointment Today!

Please note that Ladder Up is now operating Drop-off Tax Services only and will require everyone to have an appointment prior to entering a location.


Drop-Off Tax Services: (Masks are required at all times)

Make an appointment to bring your tax documents to a new Drop-Off Tax Assistance site: Click Here to Make an Appointment Today or call (312) 588-6900

  • Pick up your Intake Packet at your local site and fill it out before your appointment, if possible.
  • At your appointment, work with a volunteer to complete any questions you are unsure of during intake process.
  • The volunteer will scan your tax documents to allow Ladder Up tax volunteers to prepare and review your return completely virtual – you will not need to wait at the site for your return to be prepared
  • If you do not have access to email, make a follow-up appointment to visit the Drop-Off site to pick up and review your completed tax return or you can ask that we email your return to you and go over it with you over the phone.

Please check our website before arriving to make sure you have all your documents and are eligible for free services: goladderup.org/TAP

Please note that the IRS tax deadline is April 15, 2021. Please also note that if the Federal and State governments owe you a refund, there is no penalty for filing after the April 15 deadline.